This Privacy Policy explains how DigiPoint handles the information used to create an account, place an order for a digital product and contact support. It applies to purchases made through this website.
What we collect
We collect your name, email, phone number, order details and the information needed to deliver your purchase (for example an account email). Payment card and wallet credentials are handled by the payment gateway and are never stored by us.
How we use it
- To process and deliver your orders
- To send order updates by email, SMS or WhatsApp
- To provide customer support and prevent fraud
- To comply with legal obligations
Sharing
We share only the minimum information required with payment gateways and authorized product suppliers to complete your order. We never sell your personal data.
Security
Sensitive data such as delivered codes and supplier credentials is encrypted. Access to customer data is restricted to authorized staff and every administrative action is logged.
Your rights
You can update your profile at any time from your account, and you may contact us to request deletion of your account data, subject to legal record-keeping requirements.
For the conditions that apply to an order, read our Terms & Conditions and Refund Policy.